An accessible health club
At Energise Pentney, we want to encourage as many people as possible to pursue a healthy balanced lifestyle, and that of course includes people with health conditions and/or disabilities - visible and hidden.
As a venue, we’ve worked hard to create an environment that we hope works for as many different types of user as possible, without discrimination.
To arrange a tour to look around the facilities with a member of the team, please click here.
To book a tour with a Team Member in British Sign Language, please contact us to arrange an appointment.
Our Accessibility Features
Disabled Parking Spaces (two)
Step Free access to Reception, hallways, gym and spa
Access Friendly Bathroom (two, one in Reception by the Treatment Rooms, and the Access Friendly Changing Room)
Access Friendly Changing Room (one)
Ramped Access to the Swimming Pool (Please visit Reception to sign in and have this external entrance unlocked)
Access Friendly shower in swimming pool area
Low level music in Gym
Air-conditioned gym
A complimentary Gym Induction is available to all Members - you are welcome to bring someone with you to this session for specific advice
Shower chair available (Please request at Reception on arrival)
All treatments can be tailored to sensory requirements (e.g. a fully lit treatment room, no music, no essential oils) and many can be altered to mobility requirements (e.g. seated).
Temperature controlled Treatment Rooms with Air Conditioning and additional fans available
Our Treatment Couches can safely hold a maximum weight of 450lbs (32 St /204 Kg). Plus size robes are available in sizes 20-24 and 26-30. Larger towels are available; you are welcome to bring your own towels and robes.
Please contact us to discuss your needs and preferences with a Therapist.
Please note:
We do not have step-free access to the indoor or outdoor swimming pools. We do not have a swimming pool hoist.
Wheelchair users or those who need wider access are able to access the outdoor space and Outdoor Heated Vitality Pool through the fire exit door at the end of the main corridor. Please ask Reception for access.
Accessible features in Images
Add a Carer Membership, or Single Day Pass to your membership
We acknowledge that Members who have been issued a Blue Badge may require a Carer to accompany them to use the facilities here. The following guidance explains how a Carer can accompany you, if you are a Blue Badge holder. If you are not a Blue Badge holder, our standard Membership terms will apply.
If you are a Member who requires a carer to accompany you to Energise Pentney Health Club:
As a member of Energise Pentney, you are entitled to arrange an add-on Carer Membership if required, in addition to your standard Membership, and under the following terms.
A Carer Membership is available to adults aged over 18, at a discounted price of £30 per month. The Carer Membership has a one month minimum term, and no cancellation fee. No joining fee is applicable to a Carer Membership. A Carer Membership can be applied for at any point during your Membership, it does not need to be at the same time as your Membership begins.
This membership will be in your (the members) name, though can be paid for separately if required.
Under the Carer Membership or Carer Single Day Pass, access to all facilities is available.
Please note:
A carer membership is only valid when accompanying you. Access will not be granted to a carer when not accompanying you.
If your carer wishes to use Energise Pentney when not accompanying you, they should purchase a full priced membership here.
Alternatively, a Carer Single Day Pass can be purchased at £10 per visit ,when accompanying a registered Member. Please see below for the application process.
How to Apply
You will need to register in-person (rather than online) to apply for and purchase a Carer Membership or Carer Single Day Pass. On application, please provide proof of your disability by bringing ONE of the following forms of documentation (valid within a two year timescale of the date you choose to join):
A valid Blue Badge
Entitlement to Disability Living Allowance/Personal Independent Payments (PIP) for those aged 18-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
CredAbility Access Card
If you have none of the above, please bring alternative evidence to be reviewed.
Your carer will need to sign in at each visit by giving their name and presenting a valid ID for our safety records, and proof that they are your Carer. Proof of the Carer’s role can be in the form of a disability benefit award letter, a Carer's Card or Blue Badge. If these forms of proof are not available, a letter from the GP or social services can be accepted.
Each Carer accompanying you will need to complete their own health disclaimer on their first visit, and sign our standard Terms of Use.
For clarity, your Carer does not need to be the same person at each visit, but they must provide proof that they are your Carer at each visit.
If you are having a Treatment only (as a member, or a non-member) at our Treatment Rooms and would like a carer to accompany you:
No charge is applicable to the Carer accompanying you. Please let us know on booking if a carer will be accompanying you, so we can make appropriate arrangements. Most treatments can be tailored to sensory requirements (e.g. a fully lit treatment room, no music, no essential oils) and can be altered to mobility requirements (e.g. seated) so please contact us to discuss your needs and preferences with a Therapist at the time of booking. Your Carer will be required to sign the Visitor Log.
You may need to consult your GP before attending - some Treatments will require GP approval. Book in online here.
If you are a Spa Experience Guest (i.e. you are not a member of Energise Pentney) who would like a Carer to accompany you, including accompaniment during a Treatment:
The full Spa Experience charge is applicable to you and to your carer. On booking, please let us know if a carer will be accompanying you during a Treatment, so we can make appropriate arrangements. Most treatments can be tailored to sensory requirements (e.g. a fully lit treatment room, no music, no essential oils) and can be altered to mobility requirements (e.g. seated) so please contact us to discuss your needs and preferences with a Therapist at the time of booking. You will each need to sign in by giving your name at Reception, and complete a Health Questionnaires prior to Treatment.
You may need to consult your GP before attending - some Treatments will require GP approval and use of spa facilities is not recommended to those with some health conditions. Find out more here.