APPOINTMENT CANCELLATION / SPA EXPERIENCE BOOKING POLICY

please note: We do not practice any treatments on anyone under the age of 18 years old.

appointment cancellation

If you need to rearrange or cancel your appointment, kindly notify us by phone on 01760 338933, or email (reception@energise-pentney.co.uk), within a minimum of 24 hours of your appointment time.

Gift vouchers may only be booked once; should you miss your appointment and fail to notify us, no alternative arrangements will be made to accommodate your appointment.

spa EXPERIENCES

Full payment is due on booking. A cancellation fee of 50% will apply if the booking is cancelled within seven days of event date.

company information

Energise Pentney Health Club is owned and managed by Energise Health and Fitness Limited (company number 11316395) which is registered in England and Wales.

If you have any questions or if you have any complaints please contact us. You can contact us by emailing reception@energise-pentney.co.uk or calling 01760 338933.